Privacy Policy

1. Information We Collect

We collect information that you provide directly to us when you register for an account, subscribe to our services, or communicate with us. This information may include:

• Personal identifiers (name, email address, phone number)
• Account credentials (username, password)
• Financial information (for payment processing)
• Professional information (trading experience, investment goals)
• Communication data (inquiries, feedback)

We also automatically collect certain information when you visit our website, including:

• Technical data (IP address, browser type, device information)
• Usage data (pages visited, time spent on site, actions taken)
• Location data (general geographic location based on IP address)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing transactions and managing your account
• Personalizing your experience and delivering relevant content
• Communicating with you about our services, updates, and promotions
• Analyzing usage patterns to enhance website functionality
• Detecting and preventing fraud, security breaches, and other harmful activities
• Complying with legal obligations and enforcing our terms of service

3. Legal Basis for Processing (GDPR Compliance)

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Contractual necessity: Processing necessary for the performance of our contract with you
• Legitimate interests: Processing necessary for our legitimate business interests, provided they do not override your rights and freedoms
• Legal obligation: Processing necessary to comply with our legal obligations
• Consent: Processing based on your explicit consent, which you can withdraw at any time

4. Data Sharing and Disclosure

We may share your information with:

• Service providers: Third parties that help us operate our business and provide services to you
• Business partners: Companies with whom we jointly offer products or services
• Legal authorities: When required by law, court order, or governmental regulation
• Corporate transactions: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and vulnerability testing
• Access controls and authentication procedures
• Staff training on data protection and security practices

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to the personal information we hold about you
• Rectification: Request correction of inaccurate or incomplete information
• Erasure: Request deletion of your personal information in certain circumstances
• Restriction: Request limitation of processing of your personal information
• Data portability: Request transfer of your information to another service provider
• Objection: Object to processing based on legitimate interests or direct marketing
• Withdraw consent: Withdraw previously given consent for processing

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities on our website. Cookies are small text files stored on your device that help us improve your experience, analyze site usage, and personalize content.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The duration of our ongoing relationship with you
• Our legal obligations under applicable laws
• Statutes of limitations for legal claims
• Operational necessity and business requirements

9. International Data Transfers

We may transfer your personal information to countries outside your country of residence, including to countries that may not provide the same level of data protection as your home country. When we transfer your information internationally, we implement appropriate safeguards in accordance with applicable data protection laws.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically.